Packaging
1.Paper box with bubble bag and foam inside.
2.In order to protect your product from violently throwing and pressure on the long trip, we take a new kind of uniquely designed box that can fix the product in its position, so that it can handle the strong shaking during the shipping.
3.Ensuring you receive the complete and brand new product is our duty.
Shipping
1. We will arrange the shipment with in 3-5 days after we receive your balance payment.
2. You could choose our cooperated agent, as well as your own shipping agent
Lead Time
1. If we have stocks,we'll deliver our items within 3-5 working days after receiving your payment and order details confirmed.
2. If we don't have stock,we'll inform you the production time of the items you need.
Sample
1. Samples charge: According to the item number
2. Sampling time:3-5days for our existing samples for reference.
3. Sample cost refund policy: We always charge the sample cost 30% higher than bulk order price, but when you place a bulk order, will refund the extra 30% we charged.
Warranty
We warrant full bike, wheelset, handlebar, stem and frames to be free from manufacturing defects for one year. Buyers are only responsible for the return shipping fees for warranty products. But, warranty does not include accident, artificial damage or improper use.
Payment
We accept T/T, L/C, D/A, D/P, Western Union.Your payment usually will be confirmed within 24 hours.
Feedbacks
We sincerely invite you to leave positive feedback to us if you are interested in our products.If you have any other questions, please feel free to contact us at any time.We will reply as soon as possible.
